★★★★★ (55 Reviews)
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17 out of 55 (31%) reviewers recommend this product
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Mel
WV
Reviews 1
Votes 0
· 15 hours ago
Mel
· 15 hours ago
Hate this new formula!
Helpful?
Linda
Virginia
Reviews 1
Votes 7
· a month ago
Linda
· a month ago
Please bring back original!
Helpful?
Thank you for your feedback on Olay Complete Daily Facial Moisturizer with SPF 40. We appreciate your loyalty to our products. We want you to know this is a new product and the Olay Complete Daily Facial Moisturizer Sensitive with SPF 15 is still available. We are sorry to hear about your recent experience. Your report is unexpected and we will share your comments with the Health & Safety Team. We want you to know all of our products are thoroughly evaluated and proven to be safe and effective when used as directed. Yet, we still recognize that some consumers may have personal sensitivities which make them unable to tolerate a particular ingredient or formulation. If you haven’t already done so, we recommend that you discontinue using the product. Please feel free to call us at (800) 285-5170 or email us through our Contact Us page to help our team learn more about your experience.
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Christina
Seattle
Reviews 1
Votes 5
· a month ago
Christina
· a month ago
Ruined A Good Thing
Helpful?
Thank you for reaching out about our Olay Complete Lightweight Lotion for Sensitive Skin with SPF 15. Your loyalty has been more than appreciated and we are very sorry to hear about your recent breakout. That's not the kind of experience we want for our consumers and we're glad you brought this to our attention. We will be sure to address this with our Health and Safety team. We'd like to also express that safety is our highest priority and we have made it our duty to test our products thoroughly, ensuring they are safe when used as directed. However, we understand that some consumers may have personal sensitivities and cannot tolerate specific ingredients or formulations. We will be sure your request reach the appropriate people on our team. In the meantime, if you haven't done so already, we ask that you discontinue from using the product. When you have the time, please write to us through our Contact Us page so we may better assist you.
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Aimoose
New Orleans
Reviews 1
Votes 9
· a month ago
Aimoose
· a month ago
Did you change the formula
Helpful?
Thank you for your review on Olay Complete Lotion Moisturizer, Sensitive SPF 15. We appreciate your loyalty to our products and we are saddened to hear of your recent experience. There was a formula change in August of 2025, however, we certainly expected you to get the same great benefits as you always have from Olay Complete Lotion Moisturizer, Sensitive SPF 15. Please know all of our products are thoroughly evaluated to be safe and effective when used as directed. Yet, we do recognize that some consumers may have personal sensitivities which make them unable to tolerate a particular ingredient or formulation. If you haven’t already done so, we recommend that you discontinue using the product. Please feel free to call us at (800) 285-5170 or email us through our Contact Us page to help our team learn more about your experience.
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Sue
Denver CO
Reviews 1
Votes 11
· 3 months ago
Sue
· 3 months ago
burns my eyes terribly
Helpful?
Thank you for getting in touch with us here at Olay! We are sorry to hear of your experience. Your report is unexpected. Rest assured we are going to share your comments with the Health & Safety Team as well as the rest of the Olay Team. We want you to know all of our products are thoroughly evaluated to be safe when used as directed. Still, we do recognize some people may have personal sensitivities and are unable to tolerate a particular ingredient or formulation. If you haven’t already done so, we recommend that you discontinue using the product. We’d love to learn more about your experience, so please feel free to call us at (800) 285-5170 or email us through our Contact Us page.
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mcm
Reviews 1
Votes 7
· 3 months ago
mcm
· 3 months ago
Red, Burning Face
Helpful?
Thank you for your feedback on Olay Complete Facial Moisturizer for Sensitive Skin SPF 40. We appreciate your loyalty to our products over the years. We are sorry to hear of your experience. Your report is unexpected. Rest assured we are going to share your comments with the Health & Safety Team as well as the rest of the Olay Team. Please know all of our products are thoroughly evaluated to be safe when used as directed. Still, we do realize some people may have personal sensitivities and can’t tolerate a particular ingredient or formulation. If you haven’t already done so, we recommend that you discontinue using the product. We’d love to learn more about your experience. Please feel free to call us at (800) 285-5170 or email us through our Contact Us page.
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Jessica
Bridgewater, NJ
Reviews 1
Votes 9
· 3 months ago
Jessica
· 3 months ago
Something has changed!
Helpful?
We appreciate your review on Olay Complete Lotion Moisturizer, Sensitive SPF 15. Your loyalty over the years is very appreciated. We are sorry to hear of your disappointment in your recent purchase. This is not something we expect and will share your comments with the Quality Assurance and Health & Safety Teams. As you likely know, all our products are thoroughly evaluated to be safe when used as directed. Still, we recognize some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation. We recommend discontinuing use of the product. Our team would love to learn more about your experience, so please feel free to call us at (800) 285-5170 or email us through our Contact Us page.
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Mick723
NC
Reviews 1
Votes 15
· 3 months ago
Mick723
· 3 months ago
Thick and greasy now
Helpful?
We appreciate your feedback on Olay Complete Lotion Moisturizer Sensitive with SPF 15. We are sorry to hear of your experience with your recent purchase, especially with you having been a loyal consumer for many years. Your report is unexpected and we will pass your comments along to the Health & Safety Team. Please know that all our products are thoroughly evaluated to be safe when used as directed. However, we do recognize some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation. Also, we’d like you to know the Olay Complete Lotion Moisturizer SPF 15 for Sensitive skin has not had a recent formula change. If you haven’t already, please discontinue using the product. Regarding the texture, we would not expect the product to be thick. Our products go through many quality checks to ensure they reach you in perfect condition. We will report this to our Quality Assurance Team. We’d also like you to know that a moisturizer can feel greasy if too much product is used or if it is too moisturizing for your skin. We’d love to hear more about your experience so we can make a recommendation for a product that may be better suited for your skin care needs. Please give us a call at (800) 285-5170 or email us through our Contact Us page.
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Complete Lotion Moisturizer Sensitive SPF 15 4oz
$10.99