Name: Olay Complete + Daily Facial Moisturizer with Sunscreen Broad Spectrum SPF 40
Brand: Olay
SKU: 00075609210679
Price: 19.99 USD
Availability: InStock
Rating: 4.5 (613 reviews)

Lizzie

Virginia

Reviews 1

Votes 0

· a day ago

Lizzie

· a day ago

Eye Irritation

I do like the way this moisturizer goes on under makeup and appreciate the higher SPF but there is a big problem with eye irritation. I am careful not to get in my eyes but still burns and causes light sensitivity for hours after using.

No

Quality of Product: 2

Value of Product: 2

Helpful?

Lizzie

Virginia

Reviews 1

Votes 0

· a day ago

Lizzie

· a day ago

Eye Irritation

I do like the way this moisturizer goes on under makeup and appreciate the higher SPF but there is a big problem with eye irritation. I am careful not to get in my eyes but still burns and causes light sensitivity for hours after using.

No

Quality of Product: 2

Value of Product: 2

Helpful?

EmilyE

Louisiana

Reviews 1

Votes 0

· 2 days ago

EmilyE

· 2 days ago

Burning Eyes

I also bought this at Costco and had terrible problems with it causing my eyes to burn. My husband had the same reaction. I have used the regular daily moisturizer for many years with no problems at all.

Quality of Product: 1

Value of Product: 3

Helpful?

We appreciate you for getting in touch about our Olay Complete + Daily Facial Moisturizer for Sensitive Skin with SPF 40. We are so sorry to hear that you and your husband's eyes were burned. That's definitely not the kind of experience we want or expect for any of our consumers and we understand that this may have been devastating for you both. Please know that every detail provided will be reported to our Health and Safety Team, as well as the rest of our Olay Team. Safety is our top priority and all of our products have been thoroughly evaluated to be safe when used as directed. As such, we take your report very seriously and appreciate that you took the time to get in touch. While all of our ingredients are thoroughly evaluated to be safe when used as directed, we recognize some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation. If neither of you have already, we do ask that you discontinue your use of the product. So we can better assist you, we ask that you please write to us through our Contact Us page.

By undefined

Kja027

Nokomis, FL

Reviews 1

Votes 1

· 3 days ago

Kja027

· 3 days ago

Burning stinging eyes!

I have been using Olay spf15 most of my adult life. I purchased a two pack of spf40 for sensitive skin from Costco thinking the higher spf would be better. Shortly after applying my eyes began to sting and water. This formula is terrible.

No

Quality of Product: 2

Value of Product: 2

Helpful?

We'd like to thank you for reaching out about our Olay Complete + Daily Facial Moisturizer for Sensitive skin with SPF 40. Your loyalty has been appreciated and we want to express our deepest of apologies for your more recent experience. What you've shared has definitely been unexpected and we understand that this may have been very frustrating for you. Please know that this will be handled with our Health and Safety team as well as the rest of our Olay team. Safety is our top priority and all of our products have been thoroughly evaluated to be safe when used as directed. As such, we take your report very seriously and appreciate that you took the time to get in touch. While all of our ingredients are thoroughly evaluated to be safe when used as directed, we recognize some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation. If you haven't already, we do recommend that you discontinue from using the product. We'd like to assist you further. Whenever you have the time, please write to us through our Contact Us page so we may do so.

By undefined

shay

Reviews 1

Votes 1

· 8 days ago

shay

· 8 days ago

soothing non greasy

I love the texture of the sunscreen. It does tend to sting my eyes at times, but the container is terrible. You can't even squeeze out the product. Please change the packaging.

Yes

Quality of Product: 5

Value of Product: 5

Helpful?

Sue 25

Madison, WI

Reviews 1

Votes 3

· 8 days ago

Sue 25

· 8 days ago

Allergic reaction

I bought this last month when my daily moisturizer with 15 SPF ran out. I have used the 15SPF moisturizer for years and loved it. After several days of SPF40 and burning, watery eyes, I stopped using it and my eyes were fine. Ouch!

No

Quality of Product: 1

Value of Product: 1

Helpful?

Thank you for being a loyal user of our Olay products and for taking the time to share your experience with our Olay Complete Daily Facial Moisturizer with Sunscreen SPF 40. We sincerely apologize for the issues you faced while switching products. This isn’t the experience we want for our customers, and we’ll be sure to pass on your feedback to our Health and Safety Team, as well as the rest of the Olay Team. While we thoroughly test all of our ingredients for safety and efficacy, we understand that some individuals may have unique sensitivities to certain ingredients or formulations. We recommend discontinuing use of this product and reaching out for further assistance. Whenever you get a chance, please give us a call at (800) 285-5170 or send us an email via the Contact Us page on our website.

By undefined

Disappointed

Reviews 1

Votes 8

· a month ago

Disappointed

· a month ago

Do Not Buy

I bought this at Costco thinking it’s the same as the one which had SPF 15 that I’ve used for decades. It’s thick, drying, stings the eyes, and causes breakouts, which I didn't have with the previous product. Please bring back the old version!!!

No

Quality of Product: 1

Value of Product: 1

Helpful?

Thank you for getting in touch about our Olay Complete + Daily Facial Moisturizer for Sensitive skin with SPF 40. Your loyalty is truly appreciated and we are truly sorry to hear about your more recent experience. What you've shared has definitely been unexpected and we can only imagine how devastating this may have been for you. We want to assure you that all details provided will be reported to our Health and Safety team and the rest of our Olay team. Safety is our top priority and all of our products have been thoroughly evaluated to be safe when used as directed. As such, we take your report very seriously and appreciate that you took the time to get in touch. While all of our ingredients are thoroughly evaluated to be safe when used as directed, we recognize some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation. If you haven't already, we do recommend that you discontinue from using the product. Also, please know that our Olay Complete with SPF 15 is still available and hasn't been discontinued. We would be more than happy to assist you further. When you have the time, please write to us through our Contact Us page so we may do so.

By undefined

SadButTrue

Torrance, CA

Reviews 1

Votes 2

· a month ago

SadButTrue

· a month ago

Formula change was not for me

Stocked up on Olay Complete sPF40 at Costco. Finally ran out of Trader Joe Enrich, and refilled the TJ dispenser top bottle. Super thick, not same. My eyes began to burn and itch, allergy meds helped a little, but had to wash it all off. No more!

No

Quality of Product: 3

Value of Product: 3

Helpful?

Thank you for sharing your experience with our Olay Complete + Daily Facial Moisturizer with Sunscreen Broad Spectrum SPF 40. We sincerely apologize for the issues you've encountered, and we completely appreciate your concerns. Please rest assured that we are forwarding your feedback to our Health and Safety Team, as well as our Olay Team. While all our ingredients undergo thorough assessments for safety and effectiveness when used as directed, we recognize that some individuals may have unique sensitivities that could result in different reactions to certain ingredients or formulas. We encourage you to discontinue use of the product and reach out to us for further assistance. Whenever you’re ready, feel free to give us a call at (800) 285-5170 or email us through the Contact Us page on our website.

By undefined

Lizzie

Virginia

Reviews 1

Votes 0

· a day ago

Lizzie

· a day ago

Eye Irritation

I do like the way this moisturizer goes on under makeup and appreciate the higher SPF but there is a big problem with eye irritation. I am careful not to get in my eyes but still burns and causes light sensitivity for hours after using.

No

Quality of Product: 2

Value of Product: 2

Helpful?

Lizzie

Virginia

Reviews 1

Votes 0

· a day ago

Lizzie

· a day ago

Eye Irritation

I do like the way this moisturizer goes on under makeup and appreciate the higher SPF but there is a big problem with eye irritation. I am careful not to get in my eyes but still burns and causes light sensitivity for hours after using.

No

Quality of Product: 2

Value of Product: 2

Helpful?

EmilyE

Louisiana

Reviews 1

Votes 0

· 2 days ago

EmilyE

· 2 days ago

Burning Eyes

I also bought this at Costco and had terrible problems with it causing my eyes to burn. My husband had the same reaction. I have used the regular daily moisturizer for many years with no problems at all.

Quality of Product: 1

Value of Product: 3

Helpful?

We appreciate you for getting in touch about our Olay Complete + Daily Facial Moisturizer for Sensitive Skin with SPF 40. We are so sorry to hear that you and your husband's eyes were burned. That's definitely not the kind of experience we want or expect for any of our consumers and we understand that this may have been devastating for you both. Please know that every detail provided will be reported to our Health and Safety Team, as well as the rest of our Olay Team. Safety is our top priority and all of our products have been thoroughly evaluated to be safe when used as directed. As such, we take your report very seriously and appreciate that you took the time to get in touch. While all of our ingredients are thoroughly evaluated to be safe when used as directed, we recognize some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation. If neither of you have already, we do ask that you discontinue your use of the product. So we can better assist you, we ask that you please write to us through our Contact Us page.

By undefined

Kja027

Nokomis, FL

Reviews 1

Votes 1

· 3 days ago

Kja027

· 3 days ago

Burning stinging eyes!

I have been using Olay spf15 most of my adult life. I purchased a two pack of spf40 for sensitive skin from Costco thinking the higher spf would be better. Shortly after applying my eyes began to sting and water. This formula is terrible.

No

Quality of Product: 2

Value of Product: 2

Helpful?

We'd like to thank you for reaching out about our Olay Complete + Daily Facial Moisturizer for Sensitive skin with SPF 40. Your loyalty has been appreciated and we want to express our deepest of apologies for your more recent experience. What you've shared has definitely been unexpected and we understand that this may have been very frustrating for you. Please know that this will be handled with our Health and Safety team as well as the rest of our Olay team. Safety is our top priority and all of our products have been thoroughly evaluated to be safe when used as directed. As such, we take your report very seriously and appreciate that you took the time to get in touch. While all of our ingredients are thoroughly evaluated to be safe when used as directed, we recognize some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation. If you haven't already, we do recommend that you discontinue from using the product. We'd like to assist you further. Whenever you have the time, please write to us through our Contact Us page so we may do so.

By undefined

shay

Reviews 1

Votes 1

· 8 days ago

shay

· 8 days ago

soothing non greasy

I love the texture of the sunscreen. It does tend to sting my eyes at times, but the container is terrible. You can't even squeeze out the product. Please change the packaging.

Yes

Quality of Product: 5

Value of Product: 5

Helpful?

Sue 25

Madison, WI

Reviews 1

Votes 3

· 8 days ago

Sue 25

· 8 days ago

Allergic reaction

I bought this last month when my daily moisturizer with 15 SPF ran out. I have used the 15SPF moisturizer for years and loved it. After several days of SPF40 and burning, watery eyes, I stopped using it and my eyes were fine. Ouch!

No

Quality of Product: 1

Value of Product: 1

Helpful?

Thank you for being a loyal user of our Olay products and for taking the time to share your experience with our Olay Complete Daily Facial Moisturizer with Sunscreen SPF 40. We sincerely apologize for the issues you faced while switching products. This isn’t the experience we want for our customers, and we’ll be sure to pass on your feedback to our Health and Safety Team, as well as the rest of the Olay Team. While we thoroughly test all of our ingredients for safety and efficacy, we understand that some individuals may have unique sensitivities to certain ingredients or formulations. We recommend discontinuing use of this product and reaching out for further assistance. Whenever you get a chance, please give us a call at (800) 285-5170 or send us an email via the Contact Us page on our website.

By undefined

Disappointed

Reviews 1

Votes 8

· a month ago

Disappointed

· a month ago

Do Not Buy

I bought this at Costco thinking it’s the same as the one which had SPF 15 that I’ve used for decades. It’s thick, drying, stings the eyes, and causes breakouts, which I didn't have with the previous product. Please bring back the old version!!!

No

Quality of Product: 1

Value of Product: 1

Helpful?

Thank you for getting in touch about our Olay Complete + Daily Facial Moisturizer for Sensitive skin with SPF 40. Your loyalty is truly appreciated and we are truly sorry to hear about your more recent experience. What you've shared has definitely been unexpected and we can only imagine how devastating this may have been for you. We want to assure you that all details provided will be reported to our Health and Safety team and the rest of our Olay team. Safety is our top priority and all of our products have been thoroughly evaluated to be safe when used as directed. As such, we take your report very seriously and appreciate that you took the time to get in touch. While all of our ingredients are thoroughly evaluated to be safe when used as directed, we recognize some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation. If you haven't already, we do recommend that you discontinue from using the product. Also, please know that our Olay Complete with SPF 15 is still available and hasn't been discontinued. We would be more than happy to assist you further. When you have the time, please write to us through our Contact Us page so we may do so.

By undefined

SadButTrue

Torrance, CA

Reviews 1

Votes 2

· a month ago

SadButTrue

· a month ago

Formula change was not for me

Stocked up on Olay Complete sPF40 at Costco. Finally ran out of Trader Joe Enrich, and refilled the TJ dispenser top bottle. Super thick, not same. My eyes began to burn and itch, allergy meds helped a little, but had to wash it all off. No more!

No

Quality of Product: 3

Value of Product: 3

Helpful?

Thank you for sharing your experience with our Olay Complete + Daily Facial Moisturizer with Sunscreen Broad Spectrum SPF 40. We sincerely apologize for the issues you've encountered, and we completely appreciate your concerns. Please rest assured that we are forwarding your feedback to our Health and Safety Team, as well as our Olay Team. While all our ingredients undergo thorough assessments for safety and effectiveness when used as directed, we recognize that some individuals may have unique sensitivities that could result in different reactions to certain ingredients or formulas. We encourage you to discontinue use of the product and reach out to us for further assistance. Whenever you’re ready, feel free to give us a call at (800) 285-5170 or email us through the Contact Us page on our website.

By undefined

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